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Chris Donovan

Chris Donovan is a B2B sales director based in Chicago. Fourteen years carrying a quota, buying CRM systems for teams of five to sixty, and writing about the parts of implementation that vendor demos leave out.

Best CRM: How to Choose One When Your Team Has a Number to Hit

November 12, 2026November 11, 2026 by Chris Donovan
Featured image for Best CRM: How to Choose One When Your Team Has a Number to Hit

A decision process for sales leaders: score the shortlist, run a four-week pilot, and negotiate the terms that decide the three-year cost.

Categories CRM Buying Guides Tags best crm, crm adoption, crm buying guide, sales operations

Free CRM for Small Business: Where Free Stops Working

November 12, 2026November 11, 2026 by Chris Donovan
Featured image for Free CRM for Small Business: Where Free Stops Working

The five limits that end a free CRM, the hidden admin cost, and how to decide when the paid tier is cheaper than the workaround.

Categories CRM Buying Guides Tags crm comparison, crm pricing, free crm for small business, small business

Monday CRM Review: Fast to Build, Yours to Maintain

November 12, 2026November 11, 2026 by Chris Donovan
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A hands-on look at monday CRM’s speed advantage, its board-based limits, and the maintenance cost that shows up after launch.

Categories CRM Reviews Tags crm comparison, crm implementation, monday crm, small business

SFDC CRM: What the Acronym Means and How to Take Over an Inherited Org

November 12, 2026November 11, 2026 by Chris Donovan
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A 90-day plan for inheriting a Salesforce org: what to freeze, what to audit, and what not to rebuild in month one.

Categories CRM Strategy Tags crm implementation, sales operations, salesforce, sfdc

NYSE: CRM Explained, and What the Ticker Tells a Software Buyer

November 12, 2026November 11, 2026 by Chris Donovan
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What the CRM ticker does and does not tell you about the software, the vendor, and your next renewal.

Categories CRM Market Tags nyse crm, salesforce, salesforce stock

Eleads CRM: What Dealership Software Does That a General CRM Can’t

November 12, 2026November 11, 2026 by Chris Donovan
Featured image for Eleads CRM: What Dealership Software Does That a General CRM Can't

A look at the dealership workflows a general CRM was never built for, and how to evaluate Elead without getting lost in the demo.

Categories CRM Reviews Tags automotive crm, crm comparison, dealership software, eleads

Best CRM Software in 2026: A Shortlist Built Around How You Sell

November 12, 2026November 11, 2026 by Chris Donovan
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A practical shortlist by sales motion, with the six criteria worth scoring before you book a demo.

Categories CRM Buying Guides Tags best crm software, crm buying guide, crm comparison, crm software

HubSpot CRM: The Free Tier, the Upgrade Walls, and Who Should Walk Away

November 12, 2026November 11, 2026 by Chris Donovan
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What HubSpot’s free CRM really includes, where the paid tiers begin, and the teams that should choose something else.

Categories CRM Reviews Tags crm pricing, hubspot, hubspot crm, small business

Salesforce CRM: Editions, Add-Ons, and the Bill Nobody Quotes

November 12, 2026November 11, 2026 by Chris Donovan
Featured image for Salesforce CRM: Editions, Add-Ons, and the Bill Nobody Quotes

A buyer’s walk through Salesforce editions, implementation costs, and the add-ons that turn a first-year quote into a three-year commitment.

Categories CRM Reviews Tags crm implementation, crm pricing, salesforce, salesforce crm

Customer Relationship Management: What It Does, What It Costs, and What It Won’t Fix

November 12, 2026November 11, 2026 by Chris Donovan
Featured image for Customer Relationship Management: What It Does, What It Costs, and What It Won't Fix

A working definition of CRM, the three jobs it has to do, and the places where a new system makes a sales problem worse.

Categories CRM Strategy Tags crm adoption, crm strategy, customer relationship management, sales operations

Recent Posts

  • Best CRM: How to Choose One When Your Team Has a Number to Hit
  • Free CRM for Small Business: Where Free Stops Working
  • Monday CRM Review: Fast to Build, Yours to Maintain
  • SFDC CRM: What the Acronym Means and How to Take Over an Inherited Org
  • NYSE: CRM Explained, and What the Ticker Tells a Software Buyer

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